Shipping Policy

SHIPPING:

At this stage we are only shipping within New Zealand.
 

Fees

NZ: All orders will incur a shipping fee of $7.50 and will be applied at checkout. All orders over $100 qualify for free shipping.

Delivery Times

NZ : 1-4 Business Days (Rural locations please add 3 working days)
 

Please note that these shipping times are estimates & do not include any delays that may occur.


We do not ship on the weekend, so if your order is placed after 9am on Friday, it will be shipped on Monday.

 

Please note, during sale periods, public holidays & times of seasonal offers, dispatch of orders & in turn delivery times may be delayed please see the individual product page. We aim to process all orders in a timely manner, but we ask for your patience in order processing.

Address Changes

Please check your address carefully as we are not responsible for any address changes. We will endeavor to accommodate your changes where possible, but it is a possibility that we will not see your email prior to your items being shipped. Note that when you receive your tracking number, you are able to change the delivery address as the customer. 

Please note that if your parcel is refused delivery or returned to sender we are not able to refund you, but we will happily issue you a credit or gift voucher, or resend your order.